This Privacy Policy explains how 699bat collects, uses, stores, shares, and protects the personal information of players and visitors across the 699bat platform. Your privacy is a foundational commitment, not an afterthought.
699bat collects only the personal data that is strictly necessary to operate your account, process transactions, verify your identity, and comply with applicable legal obligations. We do not collect data for the sake of it.
All data transmitted between your device and the 699bat platform is protected by SSL/TLS encryption. Sensitive information — including payment details and identity documents — is stored using industry-standard encryption at rest.
699bat does not sell, rent, or trade your personal data to any unaffiliated third party for their own marketing or commercial purposes. Your information is used exclusively to operate and improve the 699bat platform.
You have the right to request access to, correction of, or deletion of the personal data 699bat holds about you. You may exercise these rights at any time by contacting our support team via live chat or the platform email address.
699bat retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. KYC and financial records are retained for a minimum period consistent with legal obligations, after which they are securely deleted.
699bat will notify you of any material changes to this Privacy Policy via platform notification before those changes take effect. We aim to communicate in plain, readable English so that you always understand how your data is being handled.
Please read this Privacy Policy carefully. By creating a 699bat account or continuing to use the 699bat platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this policy, you should discontinue use of the platform and contact support to request account closure.
699bat operates the online casino and sports betting platform accessible at https://699bat.net, including all associated mobile-optimised interfaces and related services (collectively, the "Platform"). References to "699bat", "we", "us", or "our" throughout this Privacy Policy refer to the operator of the Platform.
699bat acts as the data controller in respect of the personal data collected through the Platform. As data controller, 699bat determines the purposes for which, and the means by which, personal data is processed. Where 699bat engages third-party service providers to process personal data on its behalf, those providers act as data processors and are contractually bound to process data only in accordance with 699bat's instructions and applicable data protection standards.
This Privacy Policy applies to all individuals who access or use the Platform, including registered account holders, prospective players who browse the Platform without registering, and individuals who contact 699bat's support team. For the avoidance of doubt, this policy applies to personal data collected from players based in Bangladesh and in all other jurisdictions from which the Platform is accessible.
When you create a 699bat account, we collect the information you provide during the registration process, which includes:
Before processing withdrawals or where we have a legal obligation to verify your identity, we may request the following KYC documentation:
We collect records of all financial transactions conducted through the Platform, including deposit amounts, withdrawal requests, bonus credits, wagering activity, and cashier adjustments. This data is retained for compliance, fraud prevention, and dispute resolution purposes.
When you access the Platform, we automatically collect certain technical and behavioural data, including:
If you contact 699bat's support team via live chat or email, we retain records of those communications — including the content of messages, support ticket references, and resolution outcomes — for quality assurance, training, and dispute resolution purposes.
Important: 699bat does not collect or store full payment card numbers, CVV codes, or bKash/Nagad PINs. Payment transactions are processed through secure, PCI-compliant payment gateway partners. 699bat only receives a transaction confirmation and a masked identifier (e.g., last four digits of a card or a partial mobile number).
699bat uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account creation and management | Registration data, contact details |
| Identity verification (KYC) | KYC documents, selfie/biometric data |
| Processing deposits and withdrawals | Financial and transaction data, payment method details |
| Fraud detection and prevention | Usage data, IP address, transaction patterns |
| Responsible gaming monitoring | Wagering activity, session data, self-exclusion records |
| Customer support and dispute resolution | Communications data, account and transaction history |
| Platform improvement and analytics | Aggregated usage and technical data (anonymised where possible) |
| Marketing communications (with consent) | Email address, contact preferences, promotional opt-in status |
| Legal and regulatory compliance | All categories of data where required by applicable law |
699bat will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a separate legal basis for the new processing activity.
699bat processes personal data on the basis of one or more of the following legal grounds, depending on the specific processing activity:
699bat shares personal data with carefully selected third-party service providers who assist in delivering the Platform's services. These providers are contractually obligated to process data only for the specified purpose and in accordance with 699bat's instructions. Categories of service providers include:
699bat may disclose your personal data to governmental authorities, law enforcement agencies, or regulatory bodies where required to do so by applicable law, court order, or regulatory directive. 699bat will, where permitted by law, notify you of such a disclosure request before complying.
In the event that 699bat undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and of any material changes to how your data is handled as a result.
699bat does not sell, rent, or trade your personal data to any unaffiliated third party for their own independent commercial or marketing purposes. Any sharing of personal data is strictly limited to the purposes described in this section.
699bat uses cookies and similar tracking technologies on the Platform for the following purposes:
You may control cookie preferences through your browser settings at any time. Please note that disabling essential cookies will prevent you from logging in and using core Platform features. For non-essential cookies, you may opt out without affecting your ability to place bets or access your account.
699bat retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The following retention guidelines apply:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with 699bat's internal data destruction procedures.
699bat maintains a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, and unlawful disclosure. These measures include:
In the event of a personal data breach that poses a risk to your rights and interests, 699bat will notify affected players without undue delay following discovery of the breach, and will take all reasonable steps to contain, investigate, and remediate the incident.
Your role in data security: The security of your 699bat account also depends on you. Keep your password confidential, use a strong and unique password, and never share your login credentials with any other person. Contact 699bat support immediately if you suspect your account has been accessed without your authorisation.
Subject to applicable law, you have the following rights in respect of the personal data 699bat holds about you:
To exercise any of these rights, please contact the 699bat support team via live chat or the platform email address. 699bat will respond to all valid rights requests within 30 days of receipt. Where a request is complex or numerous, this period may be extended by a further 30 days, in which case you will be notified of the extension and the reasons for it.
The 699bat Platform is strictly intended for adults aged 18 years and over. 699bat does not knowingly collect personal data from individuals under the age of 18. If you are under 18, you must not access or use the Platform, create an account, or submit any personal data to 699bat.
If 699bat becomes aware that it has inadvertently collected personal data from an individual under the age of 18, it will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered on the Platform, please contact the support team immediately so that the matter can be investigated and resolved without delay.
Parents and guardians are encouraged to make use of parental control software and internet filtering tools to prevent minors from accessing online gambling platforms. 699bat supports and encourages responsible use of these tools. For further information, please visit our Responsible Gaming page.
The 699bat Platform integrates third-party services — including game studio software, payment processing gateways, and customer support tools — that operate under their own privacy policies and data practices. 699bat is not responsible for the privacy practices of third-party providers and does not control how those providers collect, use, or share data that you submit directly to their systems.
699bat carefully selects third-party partners and requires contractual assurances regarding data protection standards as a condition of integration. However, once data is submitted directly to a third-party provider's own interface or system — such as a bKash payment confirmation page or a game studio's live dealer stream — that provider's own privacy policy governs the handling of that data.
Players are advised to review the privacy policies of any third-party service they interact with through the Platform, particularly for payment processing services.
699bat's primary player base is located in Bangladesh, and the Platform is optimised for players transacting in Bangladeshi Taka (৳). However, some of the third-party service providers and game studio partners engaged by 699bat may process data on servers located outside Bangladesh. Where personal data is transferred internationally, 699bat takes steps to ensure that appropriate safeguards are in place to protect your data to a standard consistent with this Privacy Policy.
Such safeguards may include contractual data processing agreements incorporating standard data protection clauses, or reliance on the receiving party's certification under a recognised data protection framework. By using the 699bat Platform, you acknowledge that your personal data may be transferred to and processed in countries outside Bangladesh as described in this section.
699bat reserves the right to update or amend this Privacy Policy at any time. Where changes are material — meaning they affect how your data is collected, used, shared, or protected in a way that may be relevant to your decision to continue using the Platform — 699bat will provide advance notice via a platform-wide notification displayed on your next login, with a minimum notice period of seven (7) days before the revised policy takes effect.
Non-material amendments, such as typographical corrections, clarifications that do not alter the substance of any provision, or updates to contact information, may take effect immediately without prior notice. The date of the most recent update is displayed in the hero section at the top of this page. You are encouraged to review this Privacy Policy periodically to stay informed of any changes.
Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with the revised policy, you must cease using the Platform and contact support to request account closure prior to the effective date of the change.
If you have any questions, concerns, or complaints regarding this Privacy Policy, or if you wish to exercise any of your data rights as described in Section 9, please contact the 699bat data team through the following channels:
When submitting a data rights request, please provide sufficient information to allow 699bat to verify your identity and locate your account record. This may include your registered username, the email address associated with your account, and a brief description of your request. 699bat will not action data rights requests from unverified individuals in order to protect the security of account holders' personal data.
699bat is committed to handling all privacy-related enquiries promptly, transparently, and in good faith. If you are not satisfied with the response you receive, you may request escalation to a senior member of the support team by stating this in your follow-up communication.
SSL Secured | 18+ Only | Your Data, Protected: 699bat is committed to keeping your personal information safe, private, and handled with the care it deserves. For any concerns about how your data is managed, our support team is available around the clock. Please also review our Terms & Conditions and Responsible Gaming pages for a complete picture of your rights and protections as a 699bat player.
Your privacy is protected at every step. Now explore everything 699bat has to offer — from live cricket betting and premium slots to an unrivalled live casino experience, all in Bangladeshi Taka.